We also offer a variety of volume conveyancing services including lease extensions, portfolio refinance, relocations, investment purchase and plot sales.
Rachel Lapworth who leads this team and is also head of the Real Estate team, maintains that high volume does not have to mean poor service -
"A bespoke case management system has been established to ensure that we do an exemplary job as cost effectively as it can be done. We keep key gauges like speed, completion rates and customer happiness at the front – it simply works."
We have invested in the latest generation of conveyancing software and coupled this to dynamic working practices and communication technology. This enables us to deliver a first rate service at an affordable cost.
Some of the features includes
- Dedicated case handlers
- Online access to check on progress of cases
- Regular progress reporting
- Routine use of email
We will provide a team specifically to handle your needs, we recognise that good customer service is key to a successful business. |